Friday, February 22, 2008

NetAdvantage

The first time the student logs in, the NetAdvantage page asks for a login and password. If you just close the window and choose NetAdvantage again from the databases list, it works fine the second time.

Friday, February 8, 2008

Update on Printing

Bill reports that ArmRef2 (the back printer) is now working and routes the way a reasonable person would expect: ArmRef2 for single-sided, ArmRef2-DoubleSided for double-sided. ArmRef1 (the front printer) works the same way for single-sided but still has that manual feed problem for double-sided. Now, however, we can advise students to route to ArmRef2-DoubleSided instead of messing with the Finishing Tab, etc.

So, some improvement. Meanwhile, they know what is causing the manual feed problem; it's just a question of getting someone up here to reset it.

Friday, February 1, 2008

BRIDE OF Duplex Printing

The current state of the congeries is as follows:

First two rows of reference: Regular printing normal. To print double-sided, you must do the dance described in "SON OF Duplex Printing" below: choose Armref-1, choose Properties, go to the Finishing Tab, and specify double-sided. Choosing Armref-1 Double-Sided will jam the printer, after which the only solution is to turn it off to clear the print queue. (All jobs awaiting print must then be resubmitted.)

Last two rows of reference: Printer out of order. Routing to Armref-1 WILL NOT WORK. You must do here exactly what you should NOT do in the first two rows: Choose Armref-1 Double-Sided, which prints double-sided copies without incident. If you don't want double-sided, you're out of luck.

Whew.