Bill reports that ArmRef2 (the back printer) is now working and routes the way a reasonable person would expect: ArmRef2 for single-sided, ArmRef2-DoubleSided for double-sided. ArmRef1 (the front printer) works the same way for single-sided but still has that manual feed problem for double-sided. Now, however, we can advise students to route to ArmRef2-DoubleSided instead of messing with the Finishing Tab, etc.
So, some improvement. Meanwhile, they know what is causing the manual feed problem; it's just a question of getting someone up here to reset it.
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