SPSS printing issue

Students report that SPSS files are not printing.
SPSS docs end in a .spv, I tried an export function to change them to PDFs but that
didnt seem to work either.
Don Williamson is coming over now to take a look.

Printer Jams

Today the back printer is jamming continually. I have removed the jam about four times but once it begins printing again, it gets stuck. I have left a voice message for Linda and placed the out of order sign on it for the time being.

Double-Sided Printing on ARM Ref 1

The Jones folks came and fixed the ARM Ref 1 printer this morning so that it will print double-sided. They said that it wasn't working because the little blue switch inside the paper tray was not set on standard. Apparently if this switch is moved when loading paper, it screws everything up. They got it to work fine so keep an eye on it! Hopefully the solution really was that simple.

More Printer Woes

Now when I try to change the computers in the back two rows to print to the front printer, nothing will print at all. We just receive the error message "Document failed to print". The first two computers in the third row and the first computer in the last row have all experienced this problem. I have called and left a message for Linda asking her to look into this...

Shoot 'em Up Printer

The back printer in reference was making a delightful machine gun sounding noise this morning while printing. Donald came to have a look and said that one of the gears on the printer was broken and someone from HP will need to come and fix it. So, we are down to a single printer in the reference area for the time being...

Update on Printing

Bill reports that ArmRef2 (the back printer) is now working and routes the way a reasonable person would expect: ArmRef2 for single-sided, ArmRef2-DoubleSided for double-sided. ArmRef1 (the front printer) works the same way for single-sided but still has that manual feed problem for double-sided. Now, however, we can advise students to route to ArmRef2-DoubleSided instead of messing with the Finishing Tab, etc.

So, some improvement. Meanwhile, they know what is causing the manual feed problem; it's just a question of getting someone up here to reset it.

BRIDE OF Duplex Printing

The current state of the congeries is as follows:

First two rows of reference: Regular printing normal. To print double-sided, you must do the dance described in "SON OF Duplex Printing" below: choose Armref-1, choose Properties, go to the Finishing Tab, and specify double-sided. Choosing Armref-1 Double-Sided will jam the printer, after which the only solution is to turn it off to clear the print queue. (All jobs awaiting print must then be resubmitted.)

Last two rows of reference: Printer out of order. Routing to Armref-1 WILL NOT WORK. You must do here exactly what you should NOT do in the first two rows: Choose Armref-1 Double-Sided, which prints double-sided copies without incident. If you don't want double-sided, you're out of luck.

Whew.

SON OF Duplex Printing

Apparently you must choose printer Am-Ref1 and go to the "Finishing" tab to ask for double-sided print. WARNING: DO NOT CHOOSE PRINTER "AM-REF2: DOUBLE-SIDED." If the printer itself asks you to take the paper out and reload it into tray 1, you have done something wrong. It should pop the paper out, suck it back in, and then re-pop it all by itself.

Printer News!

Great news about our reference printers (at least one of them). Ref-1 prints duplex (and Ref-2 may if its the same model). I was informed today by a student that she has been printing duplex on Ref-1 and would like us to post signs telling others that they can print double-sided too. Very good idea. Perhaps we should make some signs to paste to each computer noting this, especially since I've been telling students for the past couple of months that our printers don't print duplex.

When the print box appears, go to Properties and you have a choice to Print on Both Sides. This choice only appears for Ref-1. If the printers are the same model, can we change the properties on Ref-2 to reflect the ability to print duplex?