Today I was asked by a student to assist her in figuring out how to find articles when fulltext access wasn't available. She knew to use the "fulltext search" function and what to do if online access wasn't available, but when using article linker, it returned an error message when attempting to access content within Wilsonweb. She wasn't given the option to search the library catalog, etc. Is there an issue with Wilsonweb and article linker?
Similarly, ComDis Dome seemed to have gone completely wonky. The search page appeared, but after entering a very simple search, a page with many lines of error messages came up. I've never seen it before, and almost looked like a problem with the code, from my ignorant perspective on the matter. Frankly I couldn't begin to guess where the problem lay because there was no particularly specific error message, just a list of them which were distinctly un-informative about the exact nature of the error. Does anyone know anything about ComDis dome? Thanks!!
1 comment:
Hi Allison,
I created a pdf of the errors I got when I did a test search in ComDisDome. I've left it on the reference desk desktop. I agree with your assessment--it is weird and not very helpful. Will definitely have to investigate further.
Thanks for catching it!
Melissa
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